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HIPAA Certified
GDPR Compliant
SOC2 Certified
PHI Protected
MLR Approved
Quick Setup
How to Setup Your RepTwin
Get your AI-powered pharmaceutical representative up and running in four simple steps. No coding required.
01
Create a Persona
Define your AI rep's personality, tone, and areas of expertise. Customize how your RepTwin interacts with healthcare professionals.
02
Add Knowledge Base
Upload your product information, FAQs, clinical data, and approved content. Your RepTwin learns from your materials.
03
Test Responses
Preview and refine your AI rep's answers in sandbox mode. Ensure accuracy and compliance before going live.
04
Deploy on Your Preferred Channel
Go live on messaging platforms, web chat, voice, or enterprise integrations. Reach HCPs wherever they are.
AI Agents Built for Pharma
From HCP engagement to clinical trials, our AI-powered RepTwin helps pharmaceutical companies deliver better outcomes while maintaining compliance.
Why Leading Pharma Companies Choose RepTwin
We understand the unique challenges of pharmaceutical engagement. Our AI agents are purpose-built for healthcare, with compliance and accuracy at their core.
Always-On Availability
Engage HCPs and patients 24/7, 365 days a year. No more missed opportunities outside business hours.
Compliance-First Design
Built with HIPAA, GDPR, and SOC2 compliance baked in. MLR-approved responses from day one.
Seamless Integrations
Connect with CRMs, EHR systems, website, training platforms and more. Fits your existing tech stack.
Actionable Analytics
In depth analytics into interaction depth, session time, queries and more.
Response Time< 3 sec
Compliance Rate100%
HCP Accessibility24/7
HCP Satisfaction90%+
Multi-Channel Deployment
Reach HCPs on Every Channel
Deploy your RepTwin across multiple channels to engage healthcare professionals wherever they prefer to connect. One AI, unlimited reach.
Messaging
Billions of users
Web
Any browser
Mobile
iOS & Android
Voice
24/7 availability
Messaging Platforms
Connect with healthcare professionals on the messaging apps they already use daily.
Supported Platforms
WhatsAppSMS via TwilioTelegramViber
Key Benefits
- Instant reach on familiar platforms
- Rich media support for product info
- Two-way conversations at scale
Web Applications
Embed intelligent chat experiences directly into your websites and web portals.
Supported Platforms
Embeddable Chat WidgetCustom Web PortalsHCP PortalsPatient Portals
Key Benefits
- Seamless website integration
- Branded chat experience
- No app download required
Voice Channels
Provide 24/7 phone-based support with intelligent voice agents that understand natural speech.
Supported Platforms
Phone/IVR SystemsVoice AgentsCall CentersClick-to-Call
Key Benefits
- Natural voice conversations
- 24/7 availability without hold times
- Seamless escalation to live reps
Enterprise Integrations
Deploy AI agents directly within your existing CRM, EHR, and enterprise systems.
Supported Platforms
CRM-EmbeddedEHR IntegrationsSalesforceVeeva
Key Benefits
- Works within existing workflows
- Single source of truth
- Automatic data synchronization
Technology Platform
The Complete Engagement Ecosystem
Connect with healthcare stakeholders through intelligent, compliant AI agents
External Stakeholders
Healthcare Professionals
Physicians, nurses, pharmacists seeking product information
Patients & Caregivers
Seeking support, education, and treatment guidance
Clinical Trial Sites
Coordinators and investigators managing trials
Engagement
Intelligent Pharma Engagement
Core Capabilities
Fully compliant
Trained
Multi-modal
MLR-ready
24x7 availability
Multi-channel
Fully auditable
Actionable analytics
Insights
Pharma Teams
Medical Affairs
Ensuring scientific accuracy and compliance
Commercial Teams
Sales enablement and HCP engagement insights
Patient Services
Access, reimbursement, and hub operations
Powered By
External Stakeholders
Healthcare Professionals
Physicians, nurses, pharmacists seeking product information
Patients & Caregivers
Seeking support, education, and treatment guidance
Clinical Trial Sites
Coordinators and investigators managing trials
Intelligent Pharma Engagement
Core Capabilities
Fully compliant
Trained
Multi-modal
MLR-ready
24x7 availability
Multi-channel
Fully auditable
Actionable analytics
Pharma Teams
Medical Affairs
Ensuring scientific accuracy and compliance
Commercial Teams
Sales enablement and HCP engagement insights
Patient Services
Access, reimbursement, and hub operations
Powered By
Enterprise Integrations
Bi-directional data sync with your existing systems
CRM Systems
Customer relationship management
EHR Platforms
Electronic health records
Safety Databases
Pharmacovigilance systems
Content Systems
Digital asset management
Real-time data synchronization active